Does Zyppah collect any personal information about me?
You don't have to register personal information with us in order to use our Web site. However, our site may offer conveniences for visitors who do register personal information with us, for example, if you register your e-mail address, we'll send you promotional offers and product updates that may interest you. We do not collect any personally identifiable information (such as names, addresses, and e-mail addresses) from you unless it is voluntarily provided, for instance, when registering for contests, sweepstakes, completing our online customer surveys, registering for our e-mail newsletter, updates or other e-mail communications or purchasing products. The personal information that we ask for is usually first and last name, mailing address, telephone number and an e-mail address, and if you purchase a product, your billing address and your credit card information. We may also allow you to register for e-mail and other communications from third-party companies that might be of interest to you.
What information does Zyppah collect?
We collect information from you when you register on our site or place an order. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously. Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs)
- To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
- To process transactions
- To administer a contest, promotion, survey or other site feature
- We may also share or sell information with third parties for marketing or other purposes without your consent.
What does Zyppah do with the information we collect?
We use the personal information we collect for the purposes indicated at the time you provide such information. For example, if you purchase a product, we will use the information to fulfill the order. With the permission of a visitor, personal information submitted in connection with a registration or other activity on our website may be used for marketing and promotional purposes.
If you register for any of our e-mail newsletters, updates or other e-mail communications we offer, we will send the e-mail newsletters, updates and other communications requested by you. These communications will announce site upgrades, new product information, promotions and other updates that may be of interest to you. If you want to stop receiving these communications, you can contact us at WeCare@zyppah.com to opt-out of receiving e-mail newsletters, updates or communications. Our e-mail communications instruct you how to "opt-out," so you can stop receiving our e-mails at any time.
We may use non-personal information gathered online for internal marketing analysis and to improve our products, services and websites.
Does Zyppah share information about me with others?
We may give companies outside Zyppah access to our information databases but only if necessary to allow them to provide database or server maintenance or security, manage transactions, help us process and fulfill orders or requests. Such disclosures are subject to non-disclosure commitments by third parties.
We occasionally may share e-mail addresses, name and street address information with carefully selected companies whose offers you may be interested in. However, customers' telephone number(s) and credit card information are never shared. You may instruct us not to use your information at any time by e-mailing us at WeCare@zyppah.com.
If Zyppah believes that anyone's behavior on our sites may damage us or our sites or anyone else, we may disclose the relevant personal information in order to prevent this harm. In such a case, we might try to identify the wrongdoer, contact them or bring legal action against them. We may also disclose personal information if we believe that the disclosure is required by law, or in response to a legal request.
How does Zyppah use "cookies" or collect other information automatically?
For administrative purposes, we also collect IP addresses, which are the automatic numbers assigned to your computer when you surf the web. Your IP address and cookies are not connected to any personally identifiable or online contact information like a name and address unless you place an order at our online store; however, if you place an order, all information we have about you will be associated with your customer file.
We may use a third-party advertising technology to serve ads when you visit our website. This technology makes you anonymous to our ad-serving partner. In the course of delivering our advertisements to you, a unique third-party cookie may be placed or recognized on your browser. We also transmit site usage information about site visitors to the servers of a reputable third-party for the purpose of targeting our Internet banner advertisements on this site and other sites and to learn which ads bring users to our website. To do this, we may use clear GIFs and cookies provided by our third-party ad server on this site. The information that is collected and logged on our behalf through this technology is not personally identifiable.
How does Zyppah safeguard personal information?
We and our agents and affiliates use Secure Sockets Layer (SSL) technology to protect credit card data during transmission to our website, and adopt careful internal procedures to safeguard this information in our systems. We require our service providers and vendors to safeguard the privacy of any personal information they handle and to adhere to industry-accepted best practices to safeguard personal information. Users are warned, however, that no method is 100% secure. Therefore, while we strive to use commercially reasonable means to protect your information, we cannot guarantee its absolute security. When you create a password and log-in name, we recommend that you adopt a unique name, combining letters and numbers that will be difficult for others to duplicate or guess. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished, especially when using a shared computer.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Privacy Notice:
Under California Law SB 27, California residents have the right to receive, once a year, information about third parties with whom we have shared information about you for their marketing purposes during the previous calendar year, and a description of the categories of personal information shared. To make such a request, please contact us at WeCare@zyppah.com, including the phrase "California Privacy Request" in the subject line, and provide us with your name, address, and e-mail address. We will respond to you within 30 days of receiving such a request.